Utilities
Alderwood Water & Wastewater District
The Alderwood Water & Wastewater District offers two low-income discount programs for residential customers. Both programs offer a discount of 34 percent, and require that you have a total annual income including that of a spouse or any co-tenant(s) not exceeding $43,501, in addition to meeting other criteria. Please check their website or call our billing department at 425-743-4605. (posted 4/19/2025)
PSE Home Energy Lifeline Program (HELP)
PSE provides qualified customers with bill-payment assistance beyond the Washington state LIHEAP program. You do not need to owe a balance on your PSE bill to apply.
To see if you qualify and apply online: https://www.pse.com/en/account-and-billing/assistance-programs/HELP
PSE’s Home Energy Lifeline Program (HELP) provides assistance for residential customers to help pay electric or natural gas bills. If you qualify, you can get a credit to your account for up to $1,000. Begin your application online to receive the help you need. Then contact 425-388-3880 to complete the HELP application.
Other sources for PSE help see this website.
(posted 4/05/2023)
PUD
Our direct Line to PUD: 425-783-8215 (SVDP use only!) or email to agencydesk@snopud.com
Community Energy Fund (CEF)
St. Vincent de Paul North Sound Council distributes donations made through Snohomish County PUD Community Energy Fund (formerly called Project Pride) to qualified individuals. This is a one-time grant for families or individuals whose income is less than 200% of the federal poverty guidelines, and who have a disconnection notice. For assistance please call our assistance line 425-374-1243 or apply online (below).
Note: Applications will only be accepted when funding is available
https://www.cognitoforms.com/SVdP4/CommunityEnergyFund
https://www.cognitoforms.com/SVdP4/DeclarationOfNoIncome
For additional PUD Financial Help: https://www.snopud.com/account/financial-assistance/
Utility bill discounts offered for Edmonds School District families with free/reduced meals benefits
Families who qualify for free and reduced meal benefits through the Edmonds School District can take advantage of a streamlined enrollment process for an Income Qualified Discount through Snohomish County PUD.
Instead of going through a traditional income verification process, the customers can complete an application and provide a copy of their free/reduced meals approval letter and they will qualify for a 25% (if on reduced meals) or 50% (if on free meals) discount on their PUD bills.
Discount applications can be found here in English and Spanish. (posted 11/3/2023)
Snohomish County Energy Assistance Program
Please call our Energy Line at 425-388-3880 for current Energy Assistance Program information and updates or go to https://snohomishcountywa.gov/552/Energy-Assistance.
Opened October 2, 2023 for online applications.
The office is open Monday through Friday 9:00 am to 4:00 pm, excluding holidays. The phone line is open Monday through Thursday 9:00 am to 11:30 am and 1:00 pm to 3:30 pm.
The Energy Assistance Program provides a one-time per heating season assistance in paying the heat bill for eligible households. Benefits of the Energy Assistance Program include:
- The program helps with all heat fuel types (oil, natural gas, wood, propane, and electric).
- The program provides grants ranging from $200 to $1,500 (depending on income, household size, type of housing, and heat bill)
- The program provides some heating system repairs for applicant owner.
- Air Conditioners provided to recipients of a LIHEAP grant – based on availability.
There are three Energy Assistance Program components. They are:
- The Low-Income Home Energy Assistance Program (LIHEAP) helps with all fuel types and has a maximum benefit of $1,500. Program guidelines for the new season are at 150% of the Federal Poverty Guidelines (FPG).
- The Puget Sound Energy HELP program helps with PSE clients only and provides a maximum benefit of $1,000. Program guidelines for the new season are at 80% of AMI (Area Median Income)
- The Cascade Natural Gas – Cascade Arrearage Relief & Energy Savings (CARES).
Mountlake Terrace Utilities
Discounts are available for Mountlake Terrace utility customers who qualify for financial assistance. The financial assistance program qualifications are listed below. Applicants must prove income or lack of income. Applications are available by completing the Utility Discount and Free Garbage Application (PDF) and providing the Proof of Income Requirements.
Applications are also available at, by City Hall or email request to Utility Billing, or by calling the Utility Department at 425-744-6214.
Financial assistance for this utility and other bills is available through resources like Volunteers of America Western Washington and 211.
Volunteers of America Western Washington
Phone: 360-489-4093 | Email: assistance@voaww.org
Lutheran Community Resource Services Northwest
https://lcsnw.org/program/community-resource-center/
Utilities (with disconnection notice)
Everett Community Resource Center
425-355-6005
Familias Unidas Latino Community Resource Center
425-513-2880
Salvation Army
https://everett.salvationarmy.org/everett_corps/overcome-poverty (posting reviewed 11/16/2024)
Bill Pay Assistance – Helps struggling families and individuals avoid falling into the cycle of crisis by supplementing their income with utility, rent and other vital payments. It is managed by our partners at St. Vincent de Paul. To see if you qualify for assistance, call 425-259-8129
Affordable Connectivity Program (ACP) (Posted 11/16/2022)
The Federal Communications Commission (FCC) runs a program, the Affordable Connectivity Program (ACP), that reduces the cost of getting online for people with limited income. Many internet providers offer fully covered internet plans – meaning you may even get high-speed internet for free.
If your household income is 200% or less than the Federal Poverty Guidelines or someone in your household participates in certain government assistance programs, you may be eligible for the benefits the ACP provides. Visit the ACP website to see if you qualify. Please do not contact Social Security with questions about the ACP.